(adapted by Schafer, 1996, from Egan, 1970, and Rossiter, 1984)
1) own your thoughts and feelings, practice speaking in the first person ("I")
2) address the other person directly
3) if you have a point to make, make statements instead of questions
4) don't let unexpressed negative feelings accumulate and turn into bound physical energy (tension); use "I" messages to appropriately communicate your feelings
5) when giving feedback, describe the effects of others' actions rather than being accusatory; communicate awareness of your own experience so as to avoid putting the other person on the defensive
6) be generous in giving positive feedback to others
7) practice active listening
8) speak only for yourself and not for others; speak directly and honestly for yourself and give others the opportunity to do the same
woow... not very easy to do ね
1) own your thoughts and feelings, practice speaking in the first person ("I")
2) address the other person directly
3) if you have a point to make, make statements instead of questions
4) don't let unexpressed negative feelings accumulate and turn into bound physical energy (tension); use "I" messages to appropriately communicate your feelings
5) when giving feedback, describe the effects of others' actions rather than being accusatory; communicate awareness of your own experience so as to avoid putting the other person on the defensive
6) be generous in giving positive feedback to others
7) practice active listening
8) speak only for yourself and not for others; speak directly and honestly for yourself and give others the opportunity to do the same
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